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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.
bulletHow do I ... ?
bulletWhere can I find ... ?
bulletWhy doesn't ... ?
bulletWho is ... ?
bulletWhat is ... ?
bulletWhen is ... ?

   

How do I set my web site up in 1158 x 796 resolution and have it auto adjust to users that most commonly use 800 x 600 resolution... ?

This is the answer to the question. You can not. The best you can do is put a notation in the corner stating "Best viewed at 1158 x 796 resolution" and let the viewer adjust their computer if necessary. You may think twice before doing this, check your web site in both resolutions to see if there is a big difference. If so, you may want to go with the most common resolution or something close. The web master must adjust to the viewer in most cases. It is either this or potentially loose the customer.

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Where can I find ... ?

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Why doesn't ... ?

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Who is ... ?

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What is the difference between Outlook and Outlook Express ?

Outlook Express is NOT an Office product

(This doesn't mean to say that I don't care about it or can't offer you some modicum of advice on it. I'm just saying that it's not part of the Microsoft Office System.)

Outlook Express is a basic e-mail program that is included with Microsoft Internet Explorer. It's free, and while it allows you to send and receive e-mail, it doesn't do all the wild and wonderful things that its big brother Microsoft Outlook® can do (which is not free, unless you're a pirate). And so, you may wonder, what is the point of this column if Outlook Express isn't an Office product? And furthermore, what's the point of even using Outlook Express when Outlook has so many more bells and whistles?

Frankly, that is the point: You have a choice. Maybe you need neither bells nor whistles. Maybe bells and whistles scare you. Maybe you're not interested in purchasing bells and whistles at this time since bells and whistles do not impress you in the least.

And because so many of you write about Outlook Express (just to annoy me, no doubt), I've decided to devote an entire table to fleshing out some of the similarities and differences between the two programs. Then you can make up your mind as to which one is right for you.

 

 Note   While you can use both Outlook and Outlook Express on the same computer, you need to think carefully about how you're going to use each program. At work, you may choose to use Outlook for both your personal account and your corporate account. Or, you may want to use Outlook for your work e-mail and Outlook Express exclusively for your private e-mail. Consider this: If you read a piece of e-mail in Outlook Express, it stays in Outlook Express until you delete it. This means it won't be there for you when you are feeling more Outlook-ish later in the day because you already downloaded it from your e-mail server (to another program). What I'm saying is that you probably don't want to access the same e-mail account on the same computer using two different programs — the e-mails on that account will then be divided between two different programs on the same computer.

 

Another note    What I said in the first note about using both programs on the same computer is completely moot if you use an IMAP server. (This means that all of your e-mail stays on the server, so it doesn't matter where you go to retrieve it. It's always in the folder you create on the server until you delete it or until the spam cops come and take it —and you — away.) The same also applies to any Web-DAV account, which includes MSN and MSN Hotmail. If some of the terms I'm using are starting to confuse you, read my column Demystify e-mail terms and get on with your life. Then get right back here.

http://office.microsoft.com/en-us/help/HA010565781033.aspx

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When is ... ?

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